Phone Based Customer Service
About This Course
Learn how you can provide customer service over the phone. Learn some essential phone skills you need for phone customer service
Curriculum
16 Lessons
Introduction
Phone service still matters00:01:16
Understand the phone’s unique challenges00:03:28
Build Rapport over the Phone
Excel Expectations over the Phone
Solve Problems over the Phone
Conclusion
Your Instructors
Job Skills Training
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£ 12.00
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